Our Cases

As our organization continues to grow in the competitive landscape, we have encountered challenges related to service quality, internal processes, and meeting evolving customer expectations. Here is a list of some of our more complex and significant case studies, highlighting the problems and how our experts made long-term and sustainable developments to solve them.

  • Transforming Maritime Operations with Salesforce
    Salesforce CRM
    Transforming Maritime Operations with Salesforce
    Transforming Maritime Operations with Salesforce
    The client is a renowned marine shipping and logistics company. As the company expanded its global footprint, managing thousands of shipments, coordinating with international ports and maintaining relationships became increasingly challenging. We helped our client by leveraging multiple Salesforce features and enabling them to centralize fragmented data and source data in real-time. Customer support and operational workflows were automated, self-service portals were also created which enhanced transparency and user experience for customers and partners.
    Salesforce CPQ Growth Hacking CRM
  • Mission-Driven Impact in the Non-Profit Sector
    Salesforce Lightning
    Mission-Driven Impact in the Non-Profit Sector
    Mission-Driven Impact in the Non-Profit Sector
    Modernizing your work is the first step to growth in this ecosystem. The client is a mid-level charity who helps children and underserved communities with digital literacy skills and technology access, thus helping them with education and economic opportunities.
    NGOs Nonprofit CMS
  • Building Scalable, Intelligent Mobile Commerce for Modern Retail
    Fashion & Apparel Retail
    Building Scalable, Intelligent Mobile Commerce for Modern Retail
    Building Scalable, Intelligent Mobile Commerce for Modern Retail
    Our client is a renowned fashion retailer who started facing in-store decline in sales and an underperforming e-commerce platform. We helped engineer a high-performance native mobile application and focused around architecting a unified commerce platform, replacing monolithic systems with an API-first approach. We accessed their needs and planned a framework through which we would work together to create a functioning system.
    Salesforce Marketing Flutter CRM
  • Empowering Corporate Banks with Intelligent CRM Solutions
    Salesforce Lightning
    Empowering Corporate Banks with Intelligent CRM Solutions
    Empowering Corporate Banks with Intelligent CRM Solutions
    Our client is an enterprise-level corporate bank looking for a solution to create targeted campaigns that are highly customizable and flexible, can track clients throughout their journey, can perform multi-channel campaigns and measure campaign effectiveness across channels.
    Salesforce Development Salesforce CPQ CRM
  • Driving Intelligent, Scalable Digital Commerce for Enterprise Food Delivery
    Salesforce Lightning
    Driving Intelligent, Scalable Digital Commerce for Enterprise Food Delivery
    Driving Intelligent, Scalable Digital Commerce for Enterprise Food Delivery
    The client was looking to optimize their food delivery app. Their legacy software was using older technologies which were unable to keep up with the rising demands of the customers. They wanted to integrate Salesforce into their systems to make it optimized. We accessed their needs and planned a framework through which we would work together to create a functioning system.
    Salesforce AI Salesforce Health CRM
  • Building Integrated Digital Solutions for Modern Manufacturing
    Salesforce Lightning
    Building Integrated Digital Solutions for Modern Manufacturing
    Building Integrated Digital Solutions for Modern Manufacturing
    The client was a startup specializing in industrial equipment. They wanted a virtually appealing website with all their catalogues, designs and products. They also wanted a system to ease and skillfully manage their operations.
    Manufacturing Full Stack Development
  • Transforming Guest Journeys With Salesforce CRM
    Salesforce CRM
    Transforming Guest Journeys With Salesforce CRM
    Transforming Guest Journeys With Salesforce CRM
    Our client was looking for a software that could help manage, personalize, and execute its marketing efforts. The software can help in unifying customer intelligence, personalizing campaigns and managing customer journeys. Dreamstel Technologies helped the company reduce abandoned booking, increased post-stay engagement and established win-back campaigns. By utilizing Salesforce, our client transformed from a transaction-focused business to a guest-centric ecosystem.
    Salesforce Lightning Salesforce Development CRM
  • Empowering Nonprofits with Salesforce Innovation
    Salesforce Lightning
    Empowering Nonprofits with Salesforce Innovation
    Empowering Nonprofits with Salesforce Innovation
     The organization was looking for a system that could manage donors, volunteers, program beneficiaries, and field agents which can also be accessible at any time. Dreamstel Technologies helped create a customized solution to solve their problems.
    Financial Service AppExchange Growth Hacking
  • Streamlining Manufacturing Operations with Salesforce
    Salesforce Manufacture
    Streamlining Manufacturing Operations with Salesforce
    Streamlining Manufacturing Operations with Salesforce
    Built for a Tile Manufacturing company, our Salesforce solution is made to help the organization with their inventory and resource management. The solution has helped the operational staff to allocate, segment and utilize items accordingly before they perish. The Salesforce solution has also helped forecast demands and helped with resource management. BackgroundManufacturing companies need to have a robust inventory management system in order to keep up with their perishable and non-perishable items, synchronize with the sales and marketing team to update the product availability, access accurate stock levels, track shipments, or coordinate with suppliers effectively.
    CRM Analytics (Einstein) Manufacture Inventory
  • Top E-Commerce Solutions Powered by Salesforce
    E-Commerce Solutions
    Top E-Commerce Solutions Powered by Salesforce
    Top E-Commerce Solutions Powered by Salesforce
    A successful jewelry and apparel company wanted an user friendly and easy to navigate solution that could help with their customer management. It could segment customers, help manage customer data and assist with customer interactions.
    Salesforce Development Web App Development Customer 360
  • Connecting Healthcare with Salesforce Innovation
    Salesforce Lightning
    Connecting Healthcare with Salesforce Innovation
    Connecting Healthcare with Salesforce Innovation
    Our client, a renowned specialty hospital, wanted to optimize their CRM software and create an easier way for patients or anyone seeking medical advice to reach out to them. They wanted something that could unify patient data, handle clinical records, manage  scheduling, billing, outreach, and patient communication. BackgroundModern healthcare institutions need a robust and optimized backbone that can assist them in their operational work.
    CRM ERP Analytics (Einstein)

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